Customer Privacy Policy
Two Ducks Agency Co., Ltd.
Updated as of 1 December 2022
Two Ducks Agency Co., Ltd. (the “Company”, “we”, “us”, or “our”) recognizes the importance of the protection
of personal data. We follow security measures when collecting, using, and/ or disclosing your Personal Data (as defined below) in order to provide you with the best experience and customer service.
This privacy policy (“Privacy Policy”) applies to our business operation via https://www.adssana.com, online communication channels, online social media, email, telephone, post, other channels and interactions with our employees who we receive your Personal Data.
From time to time, we may revise and/or update this Privacy Policy. We will notify any substantial revisions and/or updates by posting the date our Privacy Policy was last revised and/or updated at the top of the Privacy Policy. We encourage you to carefully read this Privacy Policy and regularly check the Privacy Policy to learn the changes and/or updates we might take in accordance with the terms of this Privacy Policy.
1. Your Acceptance Through Use
This Privacy Policy describes how we collects, uses and discloses certain personal information obtained through this Site. Please note that, to the extent permitted by applicable law, your use of this Site signifies your understanding and acceptance of the terms of this Global Web Privacy Policy. This Web Privacy Policy is incorporated into, and is part of, the Terms and Conditions, which govern your use of the Site in general.
2. The Company collects your information for what purpose?
The Company collects your information and use it for the following purposes:
- To register and verify: such as to register, record, and examine the information, authenticate, and verify;
- To enable you to participate in the use of the website adssana.com in a special feature.
- For providing building information and services on website adssana.com that you request from the Company.
- For contacting between you and the Company and/or other people regarding the Company's products and service and of the third-party, which may include presenting your information in different places for advertising and promoting yourself according to the our company’s working style throughout your continued use of the website adssana.com.
- For concluding a statistical database about the Company's services.
- For providing notices to you about account / subscription, including notices of expiration and renewal.
- To fulfill the Company's obligations and enforce our rights arising from any contract that the Company has done to you, including invoicing and billing.
- To notify you of any changes on the website adssana.com or any information or services presented or provided through the website adssana.com.
- To collect the data as the basis for designing new services, selecting the proper marketing campaign, and presenting the new marketing campaign.
- For the payment or collection of the contract, issue the involved document; and / or
- To disclose to the Revenue Department and comply with the duty of tax withholder and retain data for a period specified by the laws.
- Speed up your search.
- Remember when you use the website adssana.com again.
Suppose the Company uses automatic data collection technologies. In that case, it may allow the Company to obtain a statistical database that includes personal information. The Company may maintain or link such information with personal information collected by the Company by other means or receiving information from third parties. The information obtained will help the Company to improve the website adssana.com to provide better services and more in line with the needs, which enables the Company to perform the following actions:
3. The Types of Information We Collect
To provide the Company’s service, the Company must ask you to fill in your information before using the website adssana.com. If you do not provide data to the Company, it may result in the Company being unable to offer information and services that are suitable and meet your needs. Sometimes, the Company is obliged to collect your information from other sources (other than gathering information from you), which the Company will notify you within a period required by laws and in the event that the Company will use your said information to disclose the Company will inform you before the disclosure of that information for the first time.
The Company will collect the following information:
- Personal information, such as title, name, surname, gender, age, occupation, date of birth, identification information issued by the government sector (e.g. Tax Identification Number (Tax ID), National Identification card, Passport, House Registration, Work Permit), Signature, and/or Photograph;
- Contact information, such as postal address, house registration address, national identification card address, workplace address, phone number, facsimile number, email address, LINE user account, Facebook account, and other information related to online social media;
- Information about the building, picture, advertising space fee and service.
- Any other identification which you reached through online or offline systems.
- Financial information, such as bank account information;
- Transaction information, such as information in the documents related to such transaction (e.g. contract, receipt);
- Technical information, such as Internet Protocol (IP) address, web beacon, log, device model and type, hardware-based identifiers such as universal device identifier (UDID), media access control information, software-based identifier such as identifier for advertisers for iOS operation system (IDFA), or identifier for advertisers for Andriod operation system (AAID), connection information, access information, single sign-on (SSO) information, login log, access time, time spent on our webpage, cookies, login data, search history, browsing detail, browser type and version, time zone setting and location, plug-in browser types and versions, operating system, and other technology on devices used to access the website adssana.com;
- Information related to relationship management, such as opening of customer account, management, operation, payment, dispute resolution, processing and reporting on behalf of the customer, such Personal Data may also include communication records with us;
We do not intentionally collect your sensitive data (“Sensitive Data”) such as the Sensitive Data as appeared in the government issued documents (e.g. religion information on the national identification card). However, in case that we do, we will only collect, use, and/or disclose Sensitive Data on the basis of your explicit consent or where permitted by law.
4. Storage method
The Company collects your information in the following ways:
- By means of communicating with you directly, and you provide information through that communication method.
- With an automated method of entering through the website adssana.com. The information obtained automatically may include usage details, addresses on a computer's network (IP addresses), and information obtained through cookies and other tracking technologies.
-
The information which the Company receives from or through the website adssana.com in various forms. These include information that we may use automatic data collection technologies to collect that information which consists of
- The information that you have filled in forms on the website adssana.com, including information provided while.
- Register for the website adssana.com.
- Subscribing the Company's services.
- Publish messages over the internet.
- Information you report problems with the website adssana.com.
- Records and copies of all forms of communication with each other, including email communications.
- Your search terms are listed on the website adssana.com.
- Information that you published or displayed in public of the website adssana.com ("Notice"), or send information to the other party using the website adssana.com.
- Information about computers or your internet connection also includes IP addresses, operating systems, and browser type.
5. Use, disclosure, or transmission of information
In addition to collecting the personal information, the Company is obliged to use, disclose or transmit your information to any other person related to the website adssana.com whether in the country or abroad, including:
- Subsidiaries, Affiliates, Group companies.
- Government agency.
- The authorized person of the Company to operate under the website adssana.com and their business partners.
- Contractors, service providers, or other third parties that support the Company's business enter into a contract to provide and/or receive services from the Company, whether located in the country or abroad. Such entities agree to comply with this Privacy Policy, including without limitation the technology company, telecommunication company, software development company, information technology security company, communication or PR Company, logistic company.
- Buyer or other successors, in the event of a merger, divestment, general restructuring, reorganization, liquidation or sale, or other transfer of partial assets or all of us whether by doing business as usual or as part of any bankruptcy, liquidation, or similar process which personal data held by the Company in connection with the website adssana.com for users is included in the transferred assets.
6. Sending or transferring information to persons in other countries
From time to time, the Company may need to send or transfer your information to persons in other countries in order to carry out the purposes specified in the Privacy Policy. However, the Company will use its best efforts to disclose or transfer your personal information to such persons or servers in other countries that are a destination country with adequate personal data protection standards or equivalent to Thailand. However, suppose the destination country has insufficient standards for personal data protection or lower than Thailand. In that case, the Company will implement measures to ensure that the transfer of your personal safety and the transferee has appropriate personal data protection standards and the transfer of such data to following the Personal Data Protection Act.
In the event that the Company requests for your consent to transfer personal data abroad by informing you to consider and have received your consent. You can revoke such consent through the channels specified by the Company.
7. Other Disclosures
- To comply with a court order, laws, or legal process, including to act on the request of legal authorities or governmental.
- To enforce the Company’s Terms of Use and other contracts, including invoicing and billing.
- If the Company deems that disclosure is necessary or appropriate for protecting rights, property, or the safety of the Company, its customers, or other persons also includes exchanging information between the Company and other organizations for fraud prevention purposes and reducing the risk of default (credit risk).
- To protect the rights and freedoms of personal data subjects.
- To prevent or suppress a danger to the life, body, or health of a person.
- It is necessary to perform duties in carrying out the mission for the Company's public interest or performing duties in the exercise of state powers given to the Company.
8. Rights as a Data Subject
Subject to applicable laws and exceptions thereof, a data subject may have the following rights to:
- Access: Data subjects may have the right to access or request a copy of the Personal Data we are collecting, using and/or disclosing. For privacy and security, we may require proof of the data subject’s identity before providing the requested Personal Data;
- Rectification: Data subjects may have the right to have incomplete, inaccurate, misleading, or not up to date Personal Data that we collect, use and/or disclose rectified;
- Data Portability: Data subjects may have the right to obtain Personal Data we hold about that data subject, in a structured, electronic format, and to transmit such data to another data controller, where this is (a) Personal Data which you have provided to us, and (b) if we are collecting, using and/or disclosing that data on the basis of data subject’s consent or to perform a contract with the data subject;
- Objection: Data subjects may have the right to object to certain collection, use and/or disclosure of Personal Data;
- Restriction: Data subjects may have the right to restrict our use of Personal Data where the data subject believes such Personal Data to be inaccurate, that our collection, use and/or disclosure is unlawful, or that we no longer need such Personal Data for a particular purpose;
- Withdraw Consent: For the purposes the data subjects have consented to our collection, use and/or disclosure of Personal Data, data subjects may have the right to withdraw consent at any time;
- Deletion: Data subjects may have the right to request that we delete, destroy or anonymize Personal Data that we collect, use, and/or disclose, except we are not obligated to do so if we need to retain such Personal Data in order to comply with a legal obligation or to establish, exercise or defend legal claims; and
- Lodge a complaint: Data subjects may have the right to lodge a complaint to the competent authority where the data subject believe our collection, use and/or disclosure of Personal Data is unlawful or non-compliance with applicable laws in relation to data protection.
9. Storage Period
For your benefit, the Company will collect your personal information for as long as is reasonably necessary to achieve the objectives stated in this Privacy Policy, to establish and use or defend against legal claims. However, if there are any legal requirements, we may need to retain your personal data longer than that period.
In addition, the Company would like to inform you that if you have exercised your right to delete your personal data, it will be destroyed immediately, and the Company will not be able to recover it in any case.
10. Data Security
As a way to protect personal privacy of Personal Data, we maintain appropriate security measures, which includes administrative, technical and physical safeguards in relation to access control, to protect the confidentiality, integrity, and availability of Personal Data against any accidental or unlawful or unauthorized loss, alteration, correction, use, disclosure or access, in compliance with the applicable laws.
In particular, we have implemented access control measures which are secured and suitable for our collection, use, and/or disclosure of Personal Data. We restrict access to Personal Data as well as storage and processing equipment by imposing access rights or permission, user, access management to limit access to Personal Data to only authorized persons, and implement user responsibilities to prevent unauthorized access, disclosure, perception, unlawful duplication of Personal Data or theft of device used to store and process Personal Data.
This also includes measures that enable the re-examination of unauthorized access, alteration, erasure, or transfer of Personal Data which is suitable for the method and means of collecting, using and/or disclosing of Personal Data.
11. Cookies and How They Are Used
If you visit our websites, cookies will gather or track certain information in relation to your use of our websites which will be used to analyze trends, administer our websites, track users’ movements around the websites, or to remember users’ settings. Some of the cookies are necessary because without them, the site would not be able to function properly. Other cookies will help us to improve your experience on our websites and adjust the content to suit your needs which would make your browsing more convenient as the cookies remember the users (in a secure manner) as well as your language preferences.
Usually, most internet browsers allow you to control whether or not to accept cookies. If you reject cookies, it might affect your use of the websites and your ability to use some or all of the features or areas of our websites may be limited. Please see our (“Cookies Policy”) for more details.
12. Amendment of Privacy Policy
The Company reserves the right to amend or change the Privacy Policy (including Revised Edition) in accordance with the rules, regulations, announcements, or laws that will occur in the future. The Company will announce any changes to this Privacy Policy on the website adssana.com. The date of the Privacy Policy was last updated it will be displayed at the top of the page of the website. The Company would like to remind you that for your benefit, you will be required to monitor the website regularly to be aware of any changes that might happen, including the policy (if any), and you have to make sure (as the duty) the emails are up to date and can be used to send and receive messages as usual.
13. Our Contact Detail
If you wish to contact us to exercise the rights relating to your Personal Data or if there is any queries about your Personal Data under this Privacy Policy, please contact our Data Protection Officer at:
Two Ducks Agency Co., Ltd.
1-7 Zuellig House Building, Level 8 Suit No.0842B
Silom Rd., Silom, Bangrak, Bangkok 10500 THAILAND
Email: info@adssana.com